Safe Gaming

662com Responsible Gaming Guidelines

662com believes gaming should be a source of fun — not stress. Build healthy gaming habits, set your limits, and keep yourself and your family safe.

18+ Only
Play Safe
Set a Limit
🎮
Play for Fun

Gaming is entertainment — not a source of income. Always stay within your budget.

18+
Age Restriction
24/7
Support
100%
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Our Initiatives

662com Responsible Gaming Features

6 dedicated features to keep your gaming experience safe and enjoyable

Set Deposit Limits

At 662com, you can set daily, weekly, or monthly deposit limits. Once a limit is in place, it can be adjusted any time from your Account Settings.

Session Time Control

Set a session timer to avoid extended gaming. Once the time is up, 662com will automatically send you a reminder.

Cooling-Off Period

You can take a break ranging from 24 hours to 6 weeks whenever you need one. Your account will be temporarily deactivated during this period.

Self-Exclusion

Use the self-exclusion option to protect yourself from gaming addiction. Your account can be locked for anywhere between 6 months and 5 years.

Child Protection Measures

662com strictly prohibits access by anyone under 18. A dedicated parental control guide is available for parents and guardians.

24/7 Support

662com's responsible gaming team is always available to help. You can reach them directly via live chat in Bengali.

01What Is Responsible Gaming

Responsible gaming means enjoying gaming as a form of entertainment — not as a way to escape financial pressure. 662com believes every player should stay aware of their own limits.

Gaming becomes a problem when it starts to impact your daily life, relationships, or finances. 662com offers several easy-to-use responsible gaming tools to help you build healthier habits.

662com's Core Principles: Gaming is meant to be fun. If it no longer feels enjoyable or starts causing stress — take a break right away.

Online gaming is growing in popularity across Bangladesh, with many young people turning to platforms like 662com for entertainment. Without the right awareness, though, it can become harmful. That's why we encourage you to play responsibly and stay informed.

Keep in mind: no gaming strategy guarantees long-term winnings. Every game outcome is random. Never bet money you can't afford to lose.

02Set Gaming Limits

662com lets you set a variety of limits to keep your gaming in check. You can activate any of these limits at any time from your Account Settings:

Limit Type Description Effective From
Daily Deposit Limit Maximum amount you can deposit per day Immediate
Weekly Deposit Limit Maximum deposit amount per week Immediate
Monthly Deposit Limit Maximum deposit amount per month Immediate
Session Time Limit Maximum session duration per play session Immediate
Loss Limit Maximum amount you can lose within a set period Within 24 Hours
Please Note: Limit reductions take effect immediately. However, requests to increase a limit take 7 days to process — giving you time to reconsider your decision.

03Warning Signs of Problem Gaming

The signs below indicate that your gaming habits may have become problematic. 662com always encourages you to recognise these signs yourself:

Playing Beyond Your Budget
A tendency to play with money you cannot afford to lose.
Chasing Losses
Thinking about placing larger bets to recover money lost.
Hiding from Family
Hiding gaming activity from family and friends.
Stress & Anxiety
Feeling excessive anger, distress, or restlessness after a loss.
Excessive Time Spent
Skipping work, studies, or sleep to keep playing.
Playing on Borrowed Money
Borrowing money from others to fund gaming.
Warning: If you notice even one of the signs above, take a break right away and contact the 662com support team.

04Self-Assessment

Ask yourself the questions below. If you answer "Yes" to most of them, it is time to take responsible gaming action:

1
Is gaming affecting your work or studies?
Yes No Occasionally
2
Are you spending more time or money than you planned?
Yes No Occasionally
3
Do you feel restless or irritable when you are not gaming?
Yes No Occasionally
4
Do you feel the urge to play again after a loss in order to win back what you lost?
Yes No Occasionally
5
Are your family or friends concerned about your gaming?
Yes No Occasionally
If more than 2 answers are "Yes" — speak with our support team or use the self-exclusion feature.

05How to Set Up Self-Exclusion

If you feel you need a short break or a longer time away from gaming, use 662com's self-exclusion feature. The process is simple:

1

Go to Account Settings

Log in, go to "Account Settings," and look for the "Responsible Gaming" option.

2

Select Duration

Choose either a Cooling-Off period (24 hours–6 weeks) or Self-Exclusion (6 months–5 years).

3

Confirm

State your reason and click the confirmation button. The limit takes effect immediately.

4

Contact Support

Our support team will provide you with the help and resources you need during this time.

Any attempt to create a new account during a self-exclusion period will be blocked immediately.

06Guide for Parents & Guardians

If you believe a family member — especially a young person or teenager — is using online gaming platforms, take the following steps:

  • Install parental control software on family devices.
  • Enable content filters in your browser to block gaming sites.
  • Have an open conversation with your child about the risks of online gaming.
  • To raise a complaint with 662com, contact our support team directly.
  • Report any suspicious accounts to us and we will investigate.
662com's Commitment: Any account found to belong to someone under 18 will be closed immediately and all associated transactions will be cancelled.

07How to Get Help

Gaming addiction is a recognised mental health condition. There is no shame in it — reaching out for help takes courage. 662com is always here for you.

  • Reach out directly via 662com Live Chat Support — your privacy is fully protected.
  • Talk to a family member or a trusted friend.
  • Seek advice from a mental health professional.
  • Use the self-exclusion feature to take a break for a while.
Please Note: Taking a break from gaming is not giving up — it is an act of self-care.
Frequently Asked Questions

Responsible Gaming — Frequently Asked Questions

After logging in, go to Account Settings and find the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately, while increases take 7 days to apply.

Yes, once self-exclusion is activated, you will have the option to withdraw any remaining balance in your account. Contact our support team and they will help you complete the process.

Cooling-Off is a short-term break lasting 24 hours to 6 weeks. Self-Exclusion is a longer-term measure covering 6 months to 5 years. Your account reactivates automatically after a Cooling-Off period; after Self-Exclusion, you must submit a manual request to regain access.

662com enforces a strict 18+ policy. Age verification is carried out at registration. Any account found to belong to a minor will be closed immediately and all associated transactions will be voided.

Contact 662com Live Chat Support — we're available 24/7 and ready to help. You can also find all responsible gaming tools under the "Responsible Gaming" section in your Account Settings.
Enjoy Safely

Play Responsibly, Play Happy

Your safety is our priority at 662com. Join today under our Responsible Gaming policy and enjoy the best gaming experience in Bangladesh.

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